Introduction
Slack is a team messaging and collaboration platform that brings people, apps, and AI agents together in one place. It is designed to help teams manage projects, automate workflows, and connect securely. Slack is available as a free or paid service and is used by organisations of all sizes.
What is Slack?
Slack is an AI work platform and productivity tool. It provides channels for organising teams and work, messaging for chatting with your team, and huddles for audio and video meetings. It also includes features for project management, such as templates, canvas, lists, and file sharing. Slack integrates with many third-party apps and services, and offers automation through Workflow Builder. It includes AI capabilities like Slackbot, AI-powered search, and Agentforce. Security features include enterprise key management and Slack Atlas.
What makes Slack stand out?
- AI and agents: Slack includes built-in AI, Slackbot as an AI teammate, and Agentforce for Salesforce agents natively in Slack.
- Collaboration features: Channels, Slack Connect for external partners, messaging, huddles, and clips.
- Project management tools: Templates, canvas, lists, and file sharing to organise and track work.
- Automation: Workflow Builder allows anyone to automate everyday tasks by click or code.
- Integrations: Connects with tools like Google Drive, ChatGPT, Vercel, Box, Asana, Workday, and many more.
- Security and compliance: Security programme, enterprise key management, and Slack Atlas for profiles and org charts.
- Enterprise search: AI-powered search to find files, decisions, and conversations.
Who is it for?
- Engineering teams
- IT departments
- Customer service teams
- Sales teams
- Project management teams
- Marketing teams
- Human resources
- Security teams
- Industries such as manufacturing, technology, media, financial services, retail, education, and health and life sciences
- Small businesses and enterprises
What can you do with Slack?
- Organise teams and work in channels
- Chat with your team via messaging
- Meet using audio and video in huddles
- Record and share updates with clips
- Bring Salesforce data into conversations
- Start tasks quickly with templates
- Create rich, flexible docs with canvas
- Organise, track, and manage projects with lists
- Share files and bring them into the flow of work
- Connect external partners with Slack Connect
- Automate everyday tasks with Workflow Builder
- Write and ship code with agents using Slack Code
- Use AI for summaries, search, and note-taking
- Search across your company’s content with enterprise search
- Monitor and revoke access with enterprise key management
- Discover rich profiles and org charts with Slack Atlas
How does Slack work?
Slack works by bringing conversations, tools, and AI agents into a single platform. Teams communicate in channels, which are flexible spaces for collaboration. Direct messages and huddles allow for one-on-one or group communication. Slack connects with other apps and services through integrations, allowing information and workflows to flow between them. Automation is possible through Workflow Builder, which lets users create time-saving automations without code or with code. AI features like Slackbot and AI-powered search use actual conversations to provide context-aware assistance. Security features protect data at every layer.
Pricing
Slack offers both free and paid subscription options. For detailed pricing information, visit the Slack website.
Alternatives
Alternatives to Slack include Microsoft Teams, email, and other collaboration platforms. Slack provides a comparison with Microsoft Teams on its website.
FAQ
What is Slack?
Slack is an AI work platform and productivity tool for managing projects, automating workflows, and connecting teams securely.
