Privacy Policy

Last updated: October 12, 2026

1. Who we are
   IndieNew (https://www.indienew.com) is an independently operated directory for discovering tools, products, and resources for makers. The operator of IndieNew is the controller of personal information described in this policy. Privacy contact: support@indienew.com.

2. What this policy covers
   This Privacy Policy explains how we collect, use, store, and share personal information when you visit IndieNew, create or use an account, submit a product, purchase a listing or sponsorship, subscribe to updates, or contact us. It applies to the site, Studio, and checkout flows. Third-party sites linked from IndieNew have their own policies.

3. Information we collect
   • Account information: email address, name or profile details, and provider account identifier when you sign in with Google, GitHub, or email credentials.
   • Submission information: product names, descriptions, URLs, logos, images, contact details, and information you choose to publish in a listing. Public listing information may be visible to anyone and indexed by search engines.
   • Transaction information: plan selected, order and payment status, billing country or similar details provided through checkout. Payment card numbers and security codes are handled by payment providers and are not stored by IndieNew.
   • Communications: messages, support requests, feedback, and newsletter preferences.
   • Device and usage information: IP address, browser and device type, approximate location inferred from IP, pages viewed, referring URLs, timestamps, and security or diagnostic logs.
   • Cookies and similar technologies: essential session, authentication, security, and preference cookies. Optional analytics are used only when enabled.

4. How we use information
   We use information to provide and secure the service; authenticate accounts; publish and manage listings; process orders and deliver paid or sponsored placement; send transactional messages and requested newsletters; respond to support, copyright, or removal requests; detect abuse, fraud, and security incidents; understand site performance; maintain backups; comply with law; and enforce our Terms of Service.

We do not sell personal information. We do not use account information to make decisions about people in employment, housing, lending, insurance, education, or other similarly high-impact areas.

5. Legal bases
   Where data protection law requires a legal basis, we process information as necessary to perform a contract or provide a requested service, comply with legal obligations, pursue legitimate interests in operating and securing IndieNew, and obtain consent where we ask for it, such as optional marketing or non-essential analytics. You can withdraw consent at any time for future processing.

6. Sharing and service providers
   We share information only as needed to operate IndieNew and meet legal obligations. Providers may include Google and GitHub for sign-in; Waffo Pancake and Stripe for checkout and payment management; Resend for transactional email and newsletters; hosting and database providers; and analytics providers configured in production, such as Google Analytics, OpenPanel, Umami, or Plausible. These providers process information under their own terms and privacy notices. Payment card data is processed by Waffo Pancake or another PCI-DSS payment provider and is not stored on IndieNew servers.

We may disclose information when required by law, to protect rights and safety, or in connection with a transfer of the service. We do not provide personal information to advertisers for their own mailing lists.

7. International processing
   IndieNew and its providers may process information in countries different from where you live. Where required, we use appropriate safeguards for international transfers, including contractual safeguards such as standard contractual clauses, and limit access to what is needed for the stated purpose.

8. Public submissions and external links
   Anything you intentionally include in a public listing, including a name, email address, social handle, or product URL, may be publicly accessible. Do not include information you do not want published. External products and websites may collect information independently; review their privacy policies before interacting with them.

9. Retention
   • Account information: while the account is active and generally up to 90 days after verified deletion, then deleted or anonymized unless legally required.
   • Transaction and tax records: generally 7 years or longer where required by law, then securely deleted or archived.
   • Support and communications records: generally 2 years after resolution, then securely deleted.
   • Security and diagnostic logs: generally 12 months, then securely deleted or aggregated.
   • Published listings: while active or until removal is requested or required. Backups may retain deleted information for a limited period before secure rotation.
   • Newsletter data: until you unsubscribe or we no longer need it.

10. Your choices and rights
    You may unsubscribe from marketing emails using the link in the message or by contacting us. Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to withdraw consent. To make a request, email support@indienew.com from the address associated with your account and describe what you need. We will normally respond within 30 calendar days and may verify your request. We will not ask for your password or full payment card number. You may also complain to your local data protection authority.

11. Children
    IndieNew is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided information, contact us so we can review and remove it where appropriate.

12. Security
    We use reasonable technical and organizational measures to protect information, including access controls, least-privilege access, encrypted connections, secure credential handling, and monitoring for abuse. No internet service can guarantee absolute security. If we discover a security incident that affects your rights, we will notify you and relevant authorities within the period required by applicable law and, where practicable, within 72 hours of confirmation.

13. Cookies and analytics
    Essential cookies support sign-in, sessions, security, and preferences. Optional analytics, if enabled, help us understand traffic, page performance, and feature usage. Your browser can block or delete cookies, but some service features may then stop working. Analytics providers may offer their own opt-out controls.

14. Changes
    We may update this policy when our service or processing changes. We will update the date above and provide additional notice of material changes where required. Material changes will normally be announced at least 15 days before they take effect. The revised policy applies from its effective date.

15. Contact
    For privacy questions, rights requests, account deletion, or listing removal, email support@indienew.com. Please include the relevant account email or listing URL and avoid sending passwords, authentication codes, or full payment card details.

IndieNew · https://www.indienew.comLast updated: October 11, 2026

1. Who we are
   IndieNew (https://www.indienew.com) is an independently operated directory for discovering tools, products, and resources for makers. The individual operator of IndieNew is the controller of personal information described in this policy. Contact: support@indienew.com.

2. What this policy covers
   This Privacy Policy explains how we handle personal information when you visit IndieNew, create or use an account, submit a product, purchase a listing or sponsorship, subscribe to updates, or contact us. It applies to information collected through the site and related Studio and checkout flows. Third-party sites linked from IndieNew have their own policies.

3. Information we collect
   • Account information: email address, name or profile details, and provider account identifier when you sign in with Google, GitHub, or email credentials.
   • Submission information: product names, descriptions, URLs, logos, images, contact details, and any information you choose to publish in a listing. Public listing information may be visible to anyone and indexed by search engines.
   • Transaction information: plan selected, order and payment status, billing country or similar details provided through checkout. Payment card numbers and security codes are handled by our payment providers and are not stored by IndieNew.
   • Communications: messages, support requests, feedback, and newsletter preferences.
   • Device and usage information: IP address, browser and device type, approximate location inferred from IP, pages viewed, referring URLs, timestamps, and security or diagnostic logs.
   • Cookies and similar technologies: essential session, authentication, security, and preference cookies. Where enabled in production, analytics services may collect usage information as described below.

4. How we use information
   We use information to provide and secure the service; authenticate accounts; publish and manage listings; process orders and deliver paid or sponsored placement; send transactional messages and requested newsletters; respond to support, copyright, or removal requests; detect abuse, fraud, and security incidents; understand site performance; maintain backups; comply with law; and enforce our Terms of Service.
   We do not sell personal information. We do not use account information to make decisions about people in employment, housing, lending, insurance, education, or other similarly high-impact areas.

5. Legal bases
   Where data protection law requires a legal basis, we process information as necessary to perform a contract or provide a requested service, to comply with legal obligations, for our legitimate interests in operating, securing, and improving IndieNew, and with consent where we ask for it, such as optional marketing or non-essential analytics. You can withdraw consent at any time for future processing.

6. Sharing and service providers
   We share information only as needed to operate IndieNew and meet legal obligations. Providers may include Google and GitHub for sign-in, Stripe and Waffo/Pancake for checkout and payment management, Resend for transactional email and newsletter delivery, hosting and database providers, and analytics providers configured in production, such as Google Analytics, OpenPanel, Umami, or Plausible. These providers may process information under their own terms and privacy notices and are expected to use it for the services they provide.
   We may disclose information when required by law, to protect rights and safety, or in connection with a transfer of the service. We do not provide personal information to advertisers for their own mailing lists.

7. International processing
   IndieNew and its providers may process information in countries different from where you live. Where required, we use appropriate safeguards for international transfers and limit access to what is needed for the stated purpose.

8. Public submissions and external links
   Anything you intentionally include in a public listing, including a name, email address, social handle, or product URL, may be publicly accessible. Do not include information you do not want published. External products and websites may collect information independently; review their privacy policies before interacting with them.

9. Retention
   We keep account and transaction records for as long as needed to provide the service, resolve disputes, maintain security, and meet tax, accounting, or other legal requirements. We keep published listings while they are active or until removal is requested or required. Newsletter data is kept until you unsubscribe or we no longer need it. Backups may retain deleted information for a limited period before secure rotation.

10. Your choices and rights
    You may unsubscribe from marketing emails using the link in the message or by contacting us. Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to withdraw consent. You may also complain to your local data protection authority. To make a request, email support@indienew.com from the address associated with your account and describe what you need. We may need to verify your request before completing it. We will not ask for your password or full payment card number.

11. Children
    IndieNew is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided information, contact us so we can review and remove it where appropriate.

12. Security
    We use reasonable technical and organizational measures to protect information, including access controls and encrypted connections where supported. No internet service can guarantee absolute security. If you suspect unauthorized access, contact us promptly.

13. Cookies and analytics
    Essential cookies support sign-in, sessions, security, and preferences. If optional analytics are enabled, they help us understand traffic, page performance, and feature usage. Your browser can block or delete cookies, but some service features may then stop working. Analytics providers may offer their own opt-out controls.

14. Changes
    We may update this policy when our service or processing changes. We will update the date above and provide additional notice where required. The revised policy applies from its effective date.

15. Contact
    For privacy questions, rights requests, account deletion, or listing removal, email support@indienew.com. Please include the relevant account email or listing URL and avoid sending passwords, authentication codes, or full payment card details.